Free Cancellation (article)

Susana Moleón Moya
Susana Moleón Moya
  • Updated

Free Cancellation (formerly known as Easy Cancellation) appears on all tours by default on your Licensee website, however, you can switch this off on a tour-by-tour basis.

Login to TourCMS > Tours > Select Tour > Descriptions & Images > Custom Fields

Enter the word false in the custom field for a1 Easy Cancellation & save.

Please note: This data is relatively slow to clear from TourCMS' cache. Please wait 24 hours to see this be reflected on your website.

Should you wish to turn this off on Gray Line World Wide website too, please submit your request to: 

operations [at]  




Data is not updating? - Clear your Cache

If you do not have the custom field in TourCMS, you can easily create it.

Login to TourCMS

Homepage > Configuration & setup > Extra tour content fields

Create a new content field

Name: a1 Easy Cancellation

Tag: a1

Type: Single text line

Once this has been completed, start from the top of this article