Where do I find it?
Configuration > System & setup > General bookings
What does it mean?
The new voucher design in TourCMS offers a cleaner, more modern layout that improves readability and enhances the customer experience. It includes clearer booking details and individual QR codes per ticket/ component - making it easier for suppliers to scan and manage guests on arrival.
What should I do?
To enable the new voucher design in TourCMS, follow these steps:
1. Go to Configuration > System & Setup > General Bookings.
2. Scroll down to the Voucher section.
3. At the bottom, you’ll find the Voucher Design setting with two options:
- Standard voucher design (default option) is the current version.
- New voucher design – Select this to switch to the updated version.
Choose the design you prefer and save your changes.
If you select the new voucher design:
- TourCMS will use the updated layout for all vouchers.
- The “Print voucher” button will directly generate the new design.
Like the standard version, the new design splits passengers by component. For example, if a booking includes two different rate types (e.g., adults and children), the voucher will display separate tickets for each, each with its own QR code.
If you select the standard design:
- TourCMS will continue to use the current layout.
- A new Preview voucher design link will appear on the booking page, allowing you to see how the new version looks.
Voucher layout overview
Voucher header
- The channel logo appears on the top left.
- The Print button is located on the right.
- A side menu allows you to access each ticket within the voucher.
Booking details
Each booking component (adults, children, etc.) includes a unique QR code. The following details are shown:
- TourCMS reference (account ID – channel ID – booking ID)
- Tour name
- Tour ID | Supplier note / Rate
- Departure details (date, start time, end time, number of customers, and time zone)
- Lead customer name
- TourCMS reference along with booking date and time
Examples
- A booking for 2 adults and 1 child:
- A booking for 3 adults:
Mobile view
The corresponding ticket details will be shown when tapping on a ticket at the top of the screen.