How-To Guides and Articles

Navigate the TourCMS Knowledge Base with ease. We've organized our resources to reflect the layout of your system's backend, providing comprehensive, step-by-step guides to help you troubleshoot issues, master key features, and effortlessly configure your account.

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  Onboarding

  Welcome to our onboarding guide! Here, new customers can quickly learn how to navigate and use TourCMS effectively.

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  Products

  Learn how to navigate the Overview, create and edit Tours, manage your Calendar, define Options, and apply Markups.

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  Bookings

  This section provides guides to create a New Booking, use Search Bookings, set Flags, and manage payments with the Money (Sales Ledger).

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  Customers

  Find step-by-step articles on managing your Customers and handling all incoming Enquiries to keep your client records up-to-date.

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  Partners

  Find step-by-step articles to help you work with Marketplace Agents, maintain Data Quality, oversee Local Agents, and organise your Suppliers.

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  Reports

  Find articles on generating Reports to gain key insights, and use the Today sub-section to manage bookings with arrivals scheduled for the present day.

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  Configuration

  Find step-by-step articles on the System Setup, how to configure Two-Factor Authentication and manage your sales Channels.

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  Website

  Manage your TourCMS Pro site with confidence. Explore our support articles to get the most out of the TourCMS WordPress plugin and templates.

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  Gray Line

  This section provides helpful articles for both Gray Line Worldwide corporate and Gray Line licensees.