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Submit a request

Please, enter your TourCMS account name

Please select the specific area in the Backoffice your issue relates to.

Choose the option that best describes your issue.

Choose the option that best describes your issue.

Choose the option that best describes your issue.

Choose the option that best describes your issue.

Choose the option that best describes your issue.

Select your role in this integration request.

Please, enter the tour ID

Please, enter the option name

Please, enter the channel ID

Please enter the date on which the tour availability is not correct

Please, enter the report name

Enter the quantity for each rate selected (e.g. 2 adults and 1 child)

Enter the payment gateway platform you use (e.g., Stripe, Trust My Travel, PayPal, etc.).

Please, enter your company name.

Please, enter your website URL.

Enter the name of the supplier you wish to connect with.

Please provide the API endpoint.

Please provide the API error.

Please, enter your TourCMS web URL.

Please, select the TourCMS platform do you use on your website.

Please enter the name of the system that integrates with TourCMS.

Please attach relevant logs below and check this box to confirm their inclusion.

Enter the name of the Online Travel Agency (OTA).

Please, enter the invoice number.

Please select the appropriate level of urgency.

To help us fix your issue fast, please tell us: WHAT you were doing or trying to do when the problem occurred (for example, "When I tried to process a payment..."). THEN, describe what happened exactly or what you saw (for instance, "...the screen froze and showed the error message 'Contact support'"). FINALLY, explain what's the impact of this issue (such as, "...This prevented the transaction from completing, and the customer couldn't check out.").

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