How to create a new sales channel?

Patrick Schlatter
Patrick Schlatter
  • Updated

In this video, we will explain to you how to create new sales channels.

Transcript

I'm going to explain how to create a new channel.

Please go to your home page, click on Configuration, and then Channels. Scroll down, enter the name of your new channel here, and click Create. Make sure you are working with the proper channel with the dropdown menu, and now click on Channel General Settings.

Channel General Settings
Here you can define:

  • The name of your channel.
  • The web address.
  • The technical contact's name.
  • Language in words.

You can set the date format and calendar, and the language of the standard words such as days of the week or names of months. All this information will appear in your bookings. This setting is optional, but you can override some of the words. Save Changes.

Email Templates
With email templates, you can create a different template for your communication with your customer or supplier, but this will be explained in another video.

Sales Price, Deposits, and Booking Fees
Here you can select your currency and sales price information. You can also select your sales tax scheme. You can decide if your prices come from customer prices, which is the default option, or from supplier costs. It is also possible to select the money format according to your country.

With the deposit setting, you can configure the amount of deposit for sales agents selling through your channel. We also explain this in another video. And with booking fees, you can add a booking fee to your sale price or cost price.

Payments and Credit Cards
Here you can select the payment gateway. How much should the customer pay? You can decide if you want to show the pay later option. Now, skip ahead to provisional and enable if you want to save as confirmed. Then don't forget to Save Changes.

Product Filter
This is a useful tool to restrict your channel to show only certain tours. You can achieve this if you create a product filter and then make the restrictions here in your channel settings. For that, you just need to tick the box, "The box restricts products on the website by product filter." Select the product filter on the left side and move it to the right side. And finally, please don't forget to click on Save Changes.

After that's done, please go to Partners, Data Quality, and click on Manager. Here, click here to turn on Tour CMS Marketplace for this channel. And fill in the rest of the fields with the homepage web address, the logo, your company details, and your contact information. And that's done.

Now you have your new channel, and please remember we have an article about it, and you can take it should you need any further assistance.