This guide will help you to create the correct setup procedure for additional/new Ground Transfer (GT) products.
If you haven’t set up a GT product before please follow this guide step by step. If you already have set up your GT products please compare the settings in your setups with the ones in this guide. Setting those wrongs will provoke a failed mapping process or diminish your sales capacity for those products.
1. SETUP OF A ONE WAY - PRICE PER VEHICLE PRODUCT:
Step 1: Create a new tour and enter the name of yout GT product. For now, do NOT copy anything from another tour.
Step 2: When creating a new tour always begin with the Setup (because the other setting adjust themselves according to the settings in Setup.
Step 3: in the General tab", set the status, tour name, display order and freesale.
Step 4: in the "Times & Cutoffs" tab, set the start and end times for the timeframe where you want to run your service. The Airport is closed during the night you might want to set this to something like 06:00 - 23:00.
Set the cutoffs to a setting of your choice. Just to be sure your oganization can react in time to a new booking:
Step 5: in the "Money (sales) tab, set the sales tax type to a setting of your choice. If you don't know how to set up taxes, commissions or markups please follow this link https://support.tourcms.com/hc/en-us/articles/9248534395153-Deposits-article-
If you set a price per vehicle it will not matter how many guests will ride in it. I will show you later how to set a per person price scheme.
Step 6: In the "Operations/Suppliers" tab: the Unique ID is automatically set but all other options can be configured as your choice.
Step 7: In the "Booking size" tab: please note that the capacity setting is per vehicle, so this number signifies how many trips can be made per day! As well as in the booking size, how many vehicle trips should be bookable with one single booking?
Step 8: In the "Categories" tab, if you want to know how to set/use categories please go to: https://support.tourcms.com/hc/en-us/articles/9282385082769-Product-filters-article-
(This is a complicated feature that can impact your TourCMS account gravely. Please be careful with categories).
Step 9: In the "Rate type" tab, we recommend adding at least one zone (i.e."City"). We will need it later for the supplier note.
Step 10: Homepage > Tour > Descriptions & Images > Key information tab. The commercial priority defines how high it will be listed if the Travel Agent does a search of your products.
Step 11: Tours > Descriptions & Images > Text descriptions & video tab: Just fill all mandatory fields and as many non-mandatory fields as possible.
IMPORTANT: All descriptions are channel specific, meaning you should choose the channel to the top right and then change the description.
Please note: Mandatory descriptions are a MUST. Non-mandatory descriptions are a NICE TO HAVE.
Step 12: Homepage > Tour > Descriptions & Images > Images tab: Please upload some good pictures of your vehicles in at least 1500x1000 pixels
Step 13: Homepage > Tour > Descriptions & Images > Products page URLs: Edit according to where your GT products are on your website.
IMPORTANT: different channels might have different web pages.
Step 14: Homepage > Tour > Descriptions & Images > Custom fields tab
Step 15: Homepage > Tours > Questions: Do not edit - no OTA can currently deal with this information.
Step 16: Homepage > Tours > Descriptions & Images > Options: Do not edit - no OTA can currently deal with this information.
Step 17: Homepage > Tours > Descriptions & Images > Hotel pickup: Do not edit - no OTA can currently deal with this information.
Step 18: Homepage > Tour > Dates & Prices: in order to create the departures, please scroll down and tick on "1 day tour/activity generator".
Step 19: Homepage > Tours > Departures > Mass entry (1 day activity/tour generator): this creates once departure per day from the Airport to Zone 1.
Please note the supplier note is necessary for the mapping process.
Step 20: Homepage > Tours > Dates&Prices (to add more zones and departures): please scroll down and tick on "1 day tour/activity generator".
Step 21: Homepage > Tours > Departures > Mass entry (1 day activity/tour generator): this creates once departure per day from the Airport to Zone 2. The start and end of the season as well as the days of the week on which the transfer operates must be the same as the previous one.
Step 22: For more znes and departures please repeat steps 20-21.
If you followed this guide your departures should look more or like like this:
2. SETUP OF A ROUNDTRIP - PRICE PER VEHICLE FOR THE SAME PRODUCT:
TIP: When you create a new tour that is very similar to an already existing one you can use the function “Copy from an existing tour”. If you want to do so choose the original tour in the dropdown menu (Homepage - Tours - scroll to the bottom) and tick off what information should NOT be copied.
Steps 1-9: Please, follow the same steps as before and create a new our for the roundtrip variant.
Step 10: Homepage > Tour > Descriptions & Images > Key information tab.
Steps 11-22: are again the same steps as before.
3. SETUP OF A ONE WAY - PRICE PER PERSON PRODUCT:
Steps 1-4: Same steps as in the guides above.
Step 5: Homepage > Tours > Setup > Money (sales) tab: If you don't know how to set up taxes, commissions or markups please follow this link https://support.tourcms.com/hc/en-us/articles/9248534395153-Deposits-article-
Now we will calculate the price depending on the number and rates.
Step 6: Same as in the guides above.
Step 7: Homepage > Tours > Setup > Booking sizes tab: the capacity should represent the number of people we can transfer each day. If you compare this number to before you will notice that I increased it (vehicles Vs. person). The booking size would be how many PEOPLE can book our service per booking.
Step 8: Same steps as in the quides above.
Step 9: Homepage > Tours > Setup > Rate types tab: the price will be paid by the sum of persons/rate.
Please, adit as many rates as you need and do not forget to tick the active box!
Steps 10-22: Same steps as in the guides above.
4. NEXT STEPS:
- Do a test booking (Homepage - Bookings - new booking tab) of every GT product you just created/edited. Many mistakes can be found during the booking process.
- If you have any questions about your GT setups please send us an email to support@palisis.com.