Tours
Understanding and configuring Tiered Pricing
VideoHaving trouble viewing? Watch the video here! Where do I find it? PRODUCTS > TOURS What does it mean? This article outl...
Managing availability with the Booking Window
Video Having trouble viewing? Watch the video here! Where do I find it? PRODUCTS > TOURS > SETUP > TIMES / CUTOFFS What d...
Managing Promotions in TourCMS
Video Where do I find it?PRODUCTS > TOURS > AGENTS > PROMOTIONS What does it mean?GetYourGuide "Deals" are targeted discount...
Implementing Price by Agent
Video Where do I find it? PRODUCTS > TOURS > AGENTS What does it mean? The Prices by agent configuration is a powerful to...
How to setup rate type pricing | Multiple rates
Video TranscriptHello! In this video, we're going to explain how to create multiple rate types for a specific tour.Accessing...
How to configure the ticket/voucher delivery format for tours
Where do I find it?PRODUCTS > TOURS > SETUP > OPERATIONS/ SUPPLIERS What does it mean?The OCTO integration requires ...
All about "Named tickets"
Where do I find it?PRODUCTS > SETUP > BOOKING SIZES / RESTRICTIONS What does it mean?Traditionally, in tours and activities ...
How to delete departures in TourCMS
VideoIn this video, we show you how to mass delete departures that match specific conditions using the Mass Departure Deleti...
Equipment hire and upgrades (article)
This style of additional items have a daily (or nightly) rate and apply for the duration of the tour they are being booked o...
Group departures and day tours (article)
These style of travel products have fixed availability and fixed start and end date.Multiple bookings from multiple customer...
How to create a GT (Transfers) product
This guide will help you to create the correct setup procedure for additional/new Ground Transfer (GT) products. If you have...
How to configure "Tour Questions"? (article)
Questions are configured on a per tour basis and up to three questions can be set on each tour.Please note: Tour Questions a...
Quantity based pricing (article)
IMPORTANT: Due to new distribution partners that are not capable of dealing with quantity based pricing, we advise against t...
Optimizing your products for your resellers - OTAs (article)
Now, the most common issues that need to be addressed in order to make some products viable for this new distributor are:1. ...
How to map pickup points (article)
In this article, we will learn how to map your pickup places in TourCMS with the pickup points in Palisis.As a first step, y...
Google Tour Maps (article)
On your tour pages, your maps are automatically generated from your TourCMS content, using Google Maps.TroubleshootingAre yo...
TourCMS “Extra tour content fields” (article)
What does it mean?Even though TourCMS has a vast number of options and configurations which allow you to represent almost ev...
The new Health & Safety tab (article)
In response to customer requests, we have implemented a ‘Health & Safety’ tab for each tour product in its respective setup ...
How to create/add departures (article)
Where do I find it?PRODUCTS > TOURS > DATES & PRICES What does it mean?In this article, we will explain how to set up de...
How to add multiple departures per day (article)
In this article we will explain how to add multiple tour departures per day with different start and ending times.For your s...
Creating Special Offers (article)
Once you have created your tour with its schedule and prices, then you are able to create special offers for that tour. Crea...
How to set up cut offs (article)
Cutoffs determine the point at which sales are no longer accepted for a given departure. You can set the cutoffs for each to...
Add Images (article)
A picture is worth a thousand words, the better images you show the better online sales results you'll achieve. Particularly...
How to add supplier notes to your departures (article)
To add the supplier notes, you should head to the dates and prices tab of the corresponding tour:PRODUCTS > TOURS > DATES & ...
How to import departures from a spreadsheet (article)
What does it mean?TourCMS allows you to import the departures for a specific tour using a spreadsheet in which you previousl...
Configuring a small cruise-boat/ship based Tour (article)
IntroductionGenerally speaking, cruise type products should be configured using regular tours with Departure or Freesale sea...
Pre-pitched camp site / Glamping (article)
Introduction This tutorial walks through the setting up of a single site with pre-pitched tents and would be ideal for "Glam...
Setting rooms, a villa, ski chalet or cottage rental (article)
This style of products can have flexible dates (with control over arrival/changeover days). Use for villas, cottages, ski ch...
Hotel functionality (article)
The "hotel" functionality can be used as a hotel PMS (property management system), a multi-hotel travel agency system, or fo...
Options (article)
Options apply to include additional items into a booking. They appears as a second step in the booking process. These items ...