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Tours
All about "Named tickets"
Where do I find it? PRODUCTS > SETUP > BOOKING SIZES / RESTRICTIONS What does it mean? Traditionally, in tours and activities bookings, particularly with day tours, only the l...
How to delete departures in TourCMS
Where do I find it? Choose the tour to be changed and click on "Edit" and then "Dates&Prices" What does it mean? In this article, we explain how to remove departures from tou...
Equipment hire and upgrades (article)
This style of additional items have a daily (or nightly) rate and apply for the duration of the tour they are being booked on. Example travel products: Hire out optional equipm...
Group departures and day tours (article)
These style of travel products have fixed availability and fixed start and end date.Multiple bookings from multiple customers will reduce availability for that dateExample trave...
How to create a GT (Transfers) product
This guide will help you to create the correct setup procedure for additional/new Ground Transfer (GT) products. If you haven’t set up a GT product before please follow this gu...
How to configure "Tour Questions"? (article)
Questions are configured on a per tour basis and up to three questions can be set on each tour. Please note: Tour Questions are not yet supported in the TourCMS Hosted Booking E...
Quantity based pricing (article)
IMPORTANT: Due to new distribution partners that are not capable of dealing with quantity based pricing, we advise against the use of this functionality. Sell at different price...
Optimizing your products for your resellers - OTAs (article)
We are currently working on a new integration project with an exciting new distribution partner. (Due to a nondisclosure agreement we cannot be more specific than that, but we k...
How to map pickup points (article)
In this article, we will learn how to map your pickup places in TourCMS with the pickup points in Palisis. As a first step, you need to create the pickup point in both systems. ...
TourCMS “Extra tour content fields” (article)
What does it mean? Even though TourCMS has a vast number of options and configurations which allow you to represent almost every detail of your products, there might be one litt...
The new Health & Safety tab (article)
In response to customer requests, we have implemented a ‘Health & Safety’ tab for each tour product in its respective setup page: The information you can offer to your guests o...
Create/Add Rates & Schedules (article)
Once you have created your tour with descriptions and images, then you can go through the creation/addition of rates & schedules in the "Dates & Prices" section of your tour. I...
How to add multiple departures per day (article)
In this article we will explain how to add multiple tour departures per day with different start and ending times. For your selected tour, navigate to Setup > Times & Cutoffs an...
Creating Special Offers (article)
Once you have created your tour with its schedule and prices, then you are able to create special offers for that tour. Creating "Special Offers" is a great strategy to highligh...
How to set up cut offs (article)
Cutoffs determine the point at which sales are no longer accepted for a given departure. You can set the cutoffs for each tour in Products >Tours > Setup > Times & Cutoffs. This...
Add Products (article)
In this section, we show how to create your products (tours) in TourCMS. Creating a new tour Please, head to the Tours section PRODUCTS > TOURS, introduce a name for your new to...
Add Images (article)
A picture is worth a thousand words, the better images you show the better online sales results you'll achieve. Particularly, high-resolution images are very inspiring for custo...
How to add supplier notes to your departures (article)
To add the supplier notes, you should head to the dates and prices tab of the corresponding tour: PRODUCTS > TOURS > DATES & PRICES And after that, please scroll down until the...
How to import departures from a spreadsheet (article)
What does it mean? TourCMS allows you to import the departures for a specific tour using a spreadsheet in which you previously insert all the information necessary about the dep...
Configuring a small cruise-boat/ship based Tour (article)
Introduction Generally speaking, cruise type products should be configured using regular tours with Departure or Freesale season style dates & prices, however sometimes it can b...
Pre-pitched camp site / Glamping (article)
Introduction This tutorial walks through the setting up of a single site with pre-pitched tents and would be ideal for "Glamping" type tour operators operating accommodation su...
Setting rooms, a villa, ski chalet or cottage rental (article)
This style of products can have flexible dates (with control over arrival/changeover days). Use for villas, cottages, ski chalets, apartments, yacht charter, hunting lodges, etc...
Hotel functionality (article)
The "hotel" functionality can be used as a hotel PMS (property management system), a multi-hotel travel agency system, or for other products. Examples of other products could be...
Options (article)
Options apply to include additional items into a booking. They appears as a second step in the booking process. These items have a daily (or nightly) rate and apply for the dura...
TourCMS Description & Images tab (article)
What does it mean? In this tab all the relevant descriptions (texts, images, videos, geocodes, …) of a product are managed and stored. Where can I find it? Under “Homepage->Prod...
How to create tours?
In the following videos, we will explain you how to create tours. Part 1: Part 2: Part 3: In case of any questions, please reach out to us by clicking on 'Submit a requ...
How to create a Hop On Hop Off tour?
In the following videos, we will explain you how to create a Hop On Hop Off tour. Part 1: Part 2: Part 3: In case of any questions, please reach out to us by clicking...
How to update departures?
In the following videos, we will explain you how to update the departures of your tours. Updating departures: Updating departures with special offers: In case of any quest...
How to create multiple departures per day?
In this video, we will explain you how to create multiple departures per day for a given tour of yours. In case of any questions, please reach out to us by clicking on 'Submit ...
How to import departures from a spreadsheet?
In this video, we will explain you how to import departures into TourCMS, using a spreadsheet. In case of any questions, please reach out to us by clicking on 'Submit a request...