Rate type pricing (article)

Where do I find it?

PRODUCTS > TOURS > SETUP > RATE TYPES

What does it mean?

Rate type pricing lets you define different prices for the same tour, depending on who is booking and how you want to charge them.

Instead of having a single “one size fits all” price, you can create rate types such as Adult, Child, Senior, or VIP, and decide:

• Whether the price is per person or per group.

• Whether the price should change depending on the number of people in the booking (legacy tier pricing).

In practice, this means you can:

• Offer different prices for different customer categories (e.g. adults vs. children).

• Offer higher or lower prices for different levels of service or comfort.

• Reward larger groups with lower prices per person, or load a single price for the whole group.

These rate types are then used when loading prices in Dates & Prices, so that the booking engine knows how much to charge depending on:

• The rate type the customer selects (Adult, Child, etc.), and

• The number of people included in the booking.

What should I do?

Follow these steps to set up and use rate type pricing correctly:

1. Decide how you want to price your tour

Before changing anything in the system, be clear on:

• Do you want to charge per person (e.g. each adult/child pays a price)?

• Or per group (one price for the whole booking)?

• Do you need different price levels (e.g. Adult, Child, Senior, Private group, VIP, etc.)?

• Do you want the price to change with group size (e.g. cheaper per person for bigger groups)?

We can create multiple rates to offer different prices for each category (adults, children, etc.). Alternatively, we can assign prices based on the number of people in the booking by selecting the option Legacy tier pricing, which refers to the old quantity based pricing.

2. Create or review your rate types

Tour group pricing

This option allows you to create prices per person (Price per person) or by the whole group instead of by the person (Price x 1). By default Price per person is selected.

Multiple rates - Step by step

The following example will run through creating a Tour with Adult, Child and Senior prices. As a default, TourCMS has a single rate type - however you can, for tour departures, load up to 10 different rate types. This will enable you to handle types such as Adult, Child, Concession etc. On the tour setup you can set up extra rates:

1. Head to Tours/Hotels and create a new Tour (if it doesn't already exist)
    
2. Click Setup for the new Tour
    
3. Under the Rate types tab you will see the following:

By default as we mentioned before there is always one Rate type, however it doesn't have a name or label by default (TourCMS just displays the translated "Number of people" label). What we want to do is give this default Rate type a name, a label for customers to see and then repeat for our others.

4. Still on the Rate types tab we will do the following: 

1. Edit the first rate.
2. Enter the rate name, label#1 and label#2, for instance, "Adult rate", "Adults" and maybe an indication of the adult age range so "(16 to 64)". And save the changes.
3. Press the ‘Create new rate type’ button and repeat the process, for instance, name it "Child rate", enter "Children" and "(2 to 15)". Save the changes.
4. Repeat for the rest of the rate types. For instance, name it "Senior rate", enter "Seniors" and "(65 plus)".

5. Save changes

   

Once you have added extra rate types, additional price boxes will display on the tour departure price/date editing section. You can choose to either use label #2 for a second description of the rate (that is shown to users) or perhaps to give an indicative price (the actual price will be set by what is loaded on each departure) 

5. Head to Dates & Prices for the Tour, when you initially create new Departures or Freesale Seasons you will only see one price box and one cost box, however, once you have saved the Departure/Freesale Season you can edit it and add prices/costs for each of your Rate types.

6. Now when the customer goes to booki the tour they will be able to choose how many adults, children and seniors they wish to book, being charged accordingly.