Suppliers (article)

Susana Moleón
Susana Moleón
  • Updated

TourCMS has two approaches to enable you to work with multiple suppliers:

Single TourCMS account

Each product you load can be assigned to a particular supplier if you have more than one supplier for a given product you can assign the supplier at the time of booking. In order to assign a product to a supplier, go to Setup > Operations/Suppliers. Supplier details can be used in documentation, invoicing, etc.

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You can enter your supplier tour code for every tour here in this tab:

 

And you can also search by Supplier tour code on the Tour page:

If you need to give your suppliers a log in to your system you can create staff login user accounts locked to a single supplier. These users will only be able to see their own products and will be able to update their product descriptions, dates, prices & availability.

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If you have many suppliers note the pricing for the GOLD level TourCMS account as that enables many suppliers to be added to your account at a reasonable cost.

TourCMS Marketplace

The TourCMS Marketplace approach is an alternative way of solving a similar challenge.

Each supplier has their own TourCMS account (which means they maintain their own separate customer database). The XML API can be used to connect multiple TourCMS accounts together onto a single website. Technically all the integration work is done for you already.

This approach is ideal for destination management organizations (DMOs) where the DMO wants to have a great single central website but doesn't want to manage the individual accounts for each tour provider.

Or combine both approaches together....

You can have a single TourCMS account that you can provide a login to for multiple-suppliers. However, those travel companies who already have their own TourCMS account can maintain their own account but still feature their products on your website, etc.

See full technical explanation on the multiple supplier functionality