Tour Operators & Suppliers

Onboarding TourCMS

Welcome to our onboarding guide! Here, new customers can quickly learn how to navigate and use TourCMS effectively.

Getting Started & Account Setup

Everything you need to set up your TourCMS account. Learn how to configure your account settings, manage user permissions, set up company profiles, and complete your initial system configuration.

Products & Inventory Management

Learn how to navigate the Overview, create and edit Tours, manage your Calendar, define Options, and apply Markups.

Bookings & Reports

Learn how to create and search bookings, apply status flags, track payments via the Sales Ledger, and handle same-day departures in the Today view. Includes guides on generating reports to track key business metrics.

Connecting with OTAs & Marketplace Agents

Find step-by-step articles to help you work with Marketplace Agents, maintain Data Quality, oversee Local Agents, and organise your Suppliers.

Configuration & Setup

Find step-by-step articles on the System Setup, how to manage your sales Channels, payments, webhooks and more

Website & WordPress Integration

Manage your TourCMS Pro site with confidence. Explore our support articles to get the most out of the TourCMS WordPress plugin and templates.

Gray Line World Wide

This section provides helpful articles for the Gray Line Worldwide corporate

Gray Line Licensees

This section provides helpful articles for the Gray Line licensees.