Connecting with OTAs & Marketplace Agents
Find step-by-step articles to help you work with Marketplace Agents, maintain Data Quality, oversee Local Agents, and organise your Suppliers.
TourCMS Airbnb OTA integration
Airbnb Welcome to the Airbnb integration parent page. Use this page as the starting point for all Airbnb-related guidance, i...
How to link Google Things to do with Google Ads?
Support article in Help Centre <Link> What does it mean? Google Things to do (GTTD) allows tour and activity operators to...
Airbnb integration | Automatic chat booking confirmation message
Where do I find it? PARTNERS > MARKETPLACE AGENTS > Airbnb CONFIGURATION > THIRD PARTY INTEGRATIONS > Airbnb What does it me...
Airbnb integration | Common problems and FAQ
Where do I find it? PARTNERS > MARKETPLACE AGENTS > Airbnb CONFIGURATION > THIRD PARTY INTEGRATIONS > Airbnb What does it m...
Airbnb integration | Setting up tours and disconnecting them
Where do I find it? PARTNERS > MARKETPLACE AGENTS > Airbnb CONFIGURATION > THIRD PARTY INTEGRATIONS > Airbnb What does it me...
Airbnb integration | Connecting your Airbnb account to TourCMS
Where do I find it? PARTNERS > MARKETPLACE AGENTS > Airbnb CONFIGURATION > THIRD PARTY INTEGRATIONS > Airbnb What does it me...
Airbnb integration | What it is and what it isn't
Where do I find it? PARTNERS > MARKETPLACE AGENTS > Airbnb CONFIGURATION > THIRD PARTY INTEGRATIONS > Airbnb What the integr...
Viator V2 integration enhancements: pricing, availability, and promotions
Summary Viator V2 is a major improvement for operators using TourCMS with Viator. It brings the Viator connection closer to ...
Booking.com | Promotions
Where do I find it?PRODUCTS > TOURS > AGENTS > PROMOTIONS What does it mean?This article explains how Promotions work in Tou...
GetYourGuide integration
What is GetYourGuide? GetYourGuide is a global online marketplace for tours, activities, and attractions. Travelers use GetY...
Viator partial mapping: Support for Complex Departure Codes
Where do I find it? PRODUCTS > TOURS > SETUP > OPERATIONS / SUPPLIERS > Viator mapping code What does it mean? This...
How to set up capacity by rate for GetYourGuide availability
Where do I find it?PRODUCTS > TOURS > Create new Tour / Hotel What does it mean?This article explains the capacity ...
GetYourGuide Addons
Where do I find it?CONFIGURATION > SYSTEM & SETUP > Option types What does it mean?GetYourGuide has partnered with TourCMS t...
Redeeming OTA QR codes with Palisis
What does it mean?This article explains the necessary steps and configurations within your TourCMS and Palisis accounts to e...
Setting up TourCMS products for agents using OCTO specifications
What does it mean?OCTO serves as an alternative API specifically designed to connect your TourCMS account with a select grou...
TXGB integration
Where do I find it?CONFIGURATION > TXGB What does it mean?Tourism Exchange Great Britain (TXGB) is a transformative B2B digi...
Trip.com integration
Where do I find it?PARTNERS > MARKEPLACE AGENTS > CTrip What does it mean?Trip.com (formerly Ctrip) is an international onli...
New Online Travel Agent connecting to City Sightseeing -Prio
What does it mean?Embarking on a seamless integration process is crucial when onboarding new Online Travel Agencies (OTAs) t...
Viator Batch and Real Time Pricing
What does it mean?If Viator batch pricing is enabled, your team will no longer need to update pricing manually in the Viator...
How to register for a GetYourGuide account?
Where do I find it?PARTNERS > MARKETPLACE AGENTS > GET YOUR GUIDE What does it mean?TourCMS has implemented a form for our c...
How to configure tracking parameter for "Google Things to Do"
Where can I find it?CONFIGURATION > SYSTEM & SETUP > Google Things to Do What does it mean?This feature allows our customers...
How to provide us access to your GetYourGuide portal?
What does it mean?The GetYourGuide portal will require a compulsory 2-way verification process, which would not allow access...
How to create the agent credentials mask
Where can I find it?For every agent:Homepage > Travel agent manager > Setup In general for all the agents:Configuration > Sy...
How to connect price over API with GetYourGuide
Please read below carefully before enabling price over API on your GetYourGuide portal. The TourCMS Distribution team needs...
Inter-system mapping: Tips & best practices (article)
After discussing the basic logic of an inter-system mapping, we want to give you some practical advice. Over time we learned...
Travel agent overview for tour operator (article)
Video Where do I find it?PARTNERS > MARKETPLACE AGENTS What does it mean?TourCMS provides a comprehensive suite of tools des...
How to get tracking URLs for agents (article)
⚠️ Important: Tracking URLs are not available for Free Trial accounts. You must be on a paid plan to use this feature.Where ...
Agent commission (article)
TourCMS allows the following granular control over commission levels paid for your products:Different products can have diff...
Configuring and using net rates in TourCMS
Video Having trouble viewing? Watch the video here! Where do I find it? CONFIGURATION > SYSTEM & SETUP > Net rates What does...
How to work with the Viator integration in TourCMS
Where do I find it?CONFIGURATION > SYSTEM & SETUP > ViatorWhat does it mean?Viator (a Tripadvisor company) is one of the lar...