Channels
Confirmation email (article)
A "thank you" email sent at the end of the online booking process (or manually sent by a member of staff for a staff generat...
TourCMS Booking Engine (article)
The following pages outline how the "off the shelf" booking engine within TourCMS can be configured to meet your needs.Key p...
HTML & CSS in the Booking Engine (article)
Custom CSS can be used when more flexibility in styling the booking engine is required than is provided by the standard look...
Pricing Tours/Hotels Step 1 (article)
TourCMS offer you three core methods for pricing your tours or hotels stays: Departures, Freesale Seasons and Hotel type pri...
Booking engine confirmation emails (article)
There are three special email templates per website which can be configured to be sent either manually or automatically at p...
How to steer product availability on different channels (article)
A question we encounter quite often is “how do we restrict product availability for a sales agent or on a certain channel?”W...
Credit card fees & payment requests (article)
Credit card feesOften travel companies pass on the charge of letting the customer pay by credit card directly to the custome...
Sample documentation templates (article)
In addition to storing and selling your products, TourCMS can be used to generate a wide range of tour operator communicatio...
Email styling (article)
When TourCMS sends an email to your customers, suppliers or agents it sends it as HTML allowing complex things like price br...
Product filters (article)
Product filters provide a flexible way for you to organise your Tours into sets using your own custom fields. These filters ...
How to configure booking fees?
In this video, we will explain to you how to configure booking fees.TranscriptI am going to explain how to set up booking fe...
How to configure sales tax?
In this video, we will explain you how to configure sales tax. TranscriptHi! In this video, I'm going to show you how to con...
Explaining deposits
In this video, we will explain to you what deposits are and how they are used in TourCMS.TranscriptI'm going to talk about d...
How to setup a deposit?
In this video, we will explain to you how to set up a deposit.TranscriptI'm going to explain how to set up deposits and how ...
How to configure booking engine confirmation emails?
In this video, we will explain to you how to configure confirmation emails for your booking engine.TranscriptI'm going to ex...