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Confirmation email (article)
A "thank you" email sent at the end of the online booking process (or manually sent by a member of staff for a staff generated booking.We suggest that the basics of a confirmati...
TourCMS Booking Engine (article)
The following pages outline how the "off the shelf" booking engine within TourCMS can be configured to meet your needs. Key points about the booking engine: The booking engine ...
HTML & CSS in the Booking Engine (article)
Custom CSS can be used when more flexibility in styling the booking engine is required than is provided by the standard look & feel controls. You can configure it by going to Co...
Pricing Tours/Hotels Step 1 (article)
TourCMS offer you three core methods for pricing your tours or hotels stays: Departures, Freesale Seasons and Hotel type pricing. Each of these pricing methods are individually ...
Booking engine confirmation emails (article)
There are three special email templates per website which can be configured to be sent either manually or automatically at particular stages once a customer has completed a book...
How to steer product availability on different channels (article)
A question we encounter quite often is “how do we restrict product availability for a sales agent or on a certain channel?” Well, the honest answer is, with TourCMS, we can’t re...
Credit card fees & payment requests (article)
Credit card fees Often travel companies pass on the charge of letting the customer pay by credit card directly to the customer. For example, if the merchant accounts charges you...
Sample documentation templates (article)
In addition to storing and selling your products, TourCMS can be used to generate a wide range of tour operator communication documents between you and your customers and suppli...
Email styling (article)
When TourCMS sends an email to your customers, suppliers or agents it sends it as HTML allowing complex things like price breakdowns and itineraries to be displayed in a nice, t...
Product filters (article)
Product filters provide a flexible way for you to organise your Tours into sets using your own custom fields. These filters can be used in various aspects of TourCMS where you w...
How to create a new sales channel?
In this video, we will explain you how to create new sales channels. In case of any questions, please reach out to us by clicking on 'Submit a request' in the header of this pa...
How to configure booking fees?
In this video, we will explain you how to configure booking fees. In case of any questions, please reach out to us by clicking on 'Submit a request' in the header of this page....
How to configure sales tax?
In this video, we will explain you how to configure sales tax. In case of any questions, please reach out to us by clicking on 'Submit a request' in the header of this page. We...
Explaining deposits
In this video, we will explain you what deposits are and how they are used in TourCMS. In case of any questions, please reach out to us by clicking on 'Submit a request' in the...
How to setup a deposit?
In this video, we will explain you how to setup a deposit. In case of any questions, please reach out to us by clicking on 'Submit a request' in the header of this page. We wil...
How to create email templates?
In this video, we will explain you how to create and modify email templates. In case of any questions, please reach out to us by clicking on 'Submit a request' in the header of...
How to configure booking engine confirmation emails?
In this video, we will explain you how to configure confirmation emails for your booking engine. In case of any questions, please reach out to us by clicking on 'Submit a reque...