Configuration & Setup | Channels
Learn how to set up sales channels, configure agent commissions, deposits, and manage channel connections across TourCMS.
Where can I find my TourCMS channel ID and API key?
Where do I find it?PARTNERS > DATA QUALITY What does it mean?You may need your TourCMS channel ID and API key to connect you...
TourCMS Token List
Hereafter you will find a complete compilation of all available TourCMS tokens.These can be used in emails, letters, RTFs e...
Confirmation email (article)
A "thank you" email sent at the end of the online booking process (or manually sent by a member of staff for a staff generat...
TourCMS Booking Engine (article)
The following pages outline how the "off the shelf" booking engine within TourCMS can be configured to meet your needs.Key p...
HTML & CSS in the Booking Engine (article)
Custom CSS can be used when more flexibility in styling the booking engine is required than is provided by the standard look...
Pricing Tours/Hotels Step 1 (article)
TourCMS offer you three core methods for pricing your tours or hotels stays: Departures, Freesale Seasons and Hotel type pri...
Widgets (article)
The TourCMS Marketplace widget system enables you to put your tours on a partner website with a single line of code. No comp...
Booking fees (article)
This article explains how to configure and apply booking fees in TourCMS. The system allows you to set up booking fees on a ...
Booking engine confirmation emails (article)
There are three special email templates per website which can be configured to be sent either manually or automatically at p...
How to steer product availability on different channels (article)
A question we encounter quite often is “how do we restrict product availability for a sales agent or on a certain channel?”W...
Credit card fees & payment requests (article)
Credit card feesOften travel companies pass on the charge of letting the customer pay by credit card directly to the custome...
Sample documentation templates (article)
In addition to storing and selling your products, TourCMS can be used to generate a wide range of tour operator communicatio...
Email styling (article)
When TourCMS sends an email to your customers, suppliers or agents it sends it as HTML allowing complex things like price br...
Product filters (article)
Product filters provide a flexible way for you to organise your Tours into sets using your own custom fields. These filters ...
Booking Engine Design, look and feel (article)
There are a variety of ways to get the booking engine to match your website design, by far the simplest to use are the inbui...
How to set up deposit/balance payment in TourCMS? (article)
The objective of this article is to explain the process of setting up deposits and how to ensure that the final balance is p...
Deposits (article)
Deposits in TourCMS allow you to determine the amount of money that customers must pay to secure their bookings and how clos...
How to edit the look and feel of the booking engine?
In this video, we will explain you how to edit the look and feel of the booking engine. TranscriptHello, in this video, we'r...
How to configure the booking engine?
In this video, we will explain you how to configure the booking engine. TranscriptHello, in this video, we are going to expl...
How to setup the booking engine?
In this video, we will explain you how to setup your booking engine.TranscriptHello, in this video, I'm going to explain how...
How to steer product availability on different channels?
In this video, we will explain you how to manage product availability across several of your sales channels. TranscriptWe're...
How to configure booking fees?
In this video, we will explain to you how to configure booking fees.TranscriptI am going to explain how to set up booking fe...
How to configure sales tax?
In this video, we will explain you how to configure sales tax. TranscriptHi! In this video, I'm going to show you how to con...
Explaining deposits
In this video, we will explain to you what deposits are and how they are used in TourCMS.TranscriptI'm going to talk about d...
How to setup a deposit?
In this video, we will explain to you how to set up a deposit.TranscriptI'm going to explain how to set up deposits and how ...
How to configure booking engine confirmation emails?
In this video, we will explain to you how to configure confirmation emails for your booking engine.TranscriptI'm going to ex...